Information questions
Frequently Asked Questions
What are your delivery prices?
- Free Returns for Defective Products
- UK Standard – 48 hours tracked
- Express delivery (£5.99) Special next day delivery
- Free Delivery
How long does delivery take?
- The delivery time of the item is based on the value anything within £150 will be delivered through 48 tracked service and high valued item will be dispatched through next day special delivery.
What happens if I am not home when they deliver?
- The item will be left in a safe place will leave a picture on the online tracking website.
- You can reschedule the delivery before the item gets delivered using tracking number.
Can I track the status of my order?
- As soon as the order is placed, you’ll be provided with your tracking information.
What should I do if my order has not arrived?
- Please contact us on “email address” with your order number and we will have a look into it.
Cancellations
- We dispatch 2pm Monday to Friday, any cancellations requested before this time will be accepted automatically.
Information about us