TERMS AND CONDITIONS:

These terms and conditions ("Terms") govern the sale of mobile phone accessories ("Products") by Buygenuine ("Seller") to you ("Buyer") through the Seller's website "www.Buygenuine.co.uk". By purchasing Products from the Website, you agree to be bound by these Terms.

1. General

1.1. The Seller operates an online store selling mobile phone accessories.

1.2. By placing an order on the Website, you confirm that you are at least 18 years old and capable of entering into a legally binding contract.

2. Product Information

2.1. The Seller will provide accurate and up-to-date information about the Products, including their descriptions, specifications, and prices.

2.2. Images of Products on the Website are for illustrative purposes only. The actual Products may vary slightly in appearance.

3. Product Information of Refurbished Goods

3.1. Refurbished products have been previously owned and restored to working condition by the Seller.

3.2. The Seller will provide accurate and up-to-date information about the Products, including their descriptions, specifications, and any refurbishments or defects.

3.3. Images of Products on the Website are for illustrative purposes only. The actual Products may vary slightly in appearance.

4.4. We have a dedicated and professional team solely working on refurbishment of gadgets.

4. Pricing and Payment

4.1. Prices for Products are as listed on the Website and are in the currency specified.

4.2. Payment for Products must be made in full at the time of purchase through the payment methods provided on the Website.

3.3. All payments are processed securely, and the Seller does not store payment information.

5. Prohibited Activities

5.1. Buyers are prohibited from engaging in any fraudulent activities including but not limited to:

- Making false claims of non-delivery of goods, we will rely on the tracking information of the courier services.

- Attempting to receive refunds or replacements for items that were received as not described.

- Initiating chargebacks without valid reason.

- Using stolen credit card information to make purchases.

5.2. Sellers are encouraged to report any suspicious activity by Buyers to the “Action Fraud Police Department” immediately.

6. Refunds and Chargebacks

6.1. Refunds will be issued to Buyers only in cases where the Seller fails to deliver the promised goods or services.

6.2. Any claims of Non-Delivery will be investigated with courier services and proceed for the refund as per the outcome of the investigation.

6.3. Chargebacks initiated by Buyers without valid reason may result in void transaction.

7. Order Confirmation

7.1. Upon receipt of your order, the Seller will send you an email confirmation with the details of your order, including the total price and shipping information.

7.2. This email confirmation serves as acceptance of your order and forms a legally binding contract between you and the Seller.

8. Shipping and Delivery

8.1. The Seller will ship the Products to the address provided by you during the checkout process.

8.2. Delivery times may vary depending on your location and the shipping method selected.

8.3. The High Valued items or combined package of items over £150 will be dispatched through special delivery.

8.4. The Seller is not responsible for delays in delivery caused by third-party shipping carriers or unforeseen circumstances.

9. Returns and Exchanges

9.1. The Seller accepts returns and exchanges of Products within a period of 30 days, subject to the Seller's return policy.

9.2. To initiate a return or exchange, please contact the Seller within the specified period and follow the instructions provided.

9.3. Refunds or replacements will be issued for returned items that meet the conditions of the return policy.

10. Intellectual Property

10.1. All intellectual property rights in the Products, including but not limited to trademarks, copyrights, and designs, belong to the Seller or its licensors.

10.2. You may not reproduce, distribute, or use any content from the Website without the Seller's prior written consent.

11. Limitation of Liability

11.1. The Seller shall not be liable for any indirect, incidental, or consequential damages arising out of the purchase or use of the Products.

11.2. The Seller's liability for any claim related to the Products shall not exceed the purchase price paid by the Buyer

12. Changes to Terms and Conditions

12.1. The Seller reserves the right to modify or amend these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Website.

By placing an order on the Website, you acknowledge that you have read, understood, and agree to these Terms. If you do not agree with any part of these Terms, you should not proceed with the purchase.