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Returns and Exchanges

Returns and exchanges are a seamless process at our BuyGenuine, designed to prioritize customer satisfaction and convenience. Whether it's a change in preference, size, or any other reason, we want you to be completely satisfied with your purchase. Here's how our returns and exchange policy work:

  • - Free Returns: If you're not satisfied with your order for any reason, you can initiate a return within 30c days of receiving your purchase for free of cost.
  • - Easy Exchange: Need a different size, color, or style? We offer easy exchanges to ensure you get the perfect item that suits your needs.
  • - Simple Process: Contact our dedicated customer service team to initiate a return or exchange. We'll guide you through the process step by step.
  • - Quality Assurance: We inspect all returned items to ensure they meet our quality standards before processing refunds or exchanges.
  • - Fast Resolution: We strive to process returns and exchanges swiftly, so you can enjoy your new purchase or replacement as soon as possible.
    • At BuyGenuine, we're committed to making your shopping experience hassle-free and enjoyable, even when things don't go as planned. Your satisfaction is our priority, and we're here to help every step of the way.